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Version2026-09-v2

PLSIC Training Terms

Version: 2026-09-v2 Effective date: September 21, 2026

These Training Terms ("Terms") apply when you take a course in the PLSIC Partner Portal at app.parkinglotstriping.org (the "Portal"). PLSIC is the Parking Lot Striping Industry Council, a Delaware public benefit corporation operating from Michigan. In these Terms "we," "us," and "PLSIC" mean the Parking Lot Striping Industry Council.

You are asked to accept these Terms once, at the start of a course, before you see the first question. To accept, you type your full name and check the box that says you have read and accept the PLSIC training terms. Typing your name and checking that box has the same effect as signing this document by hand. We record which version of these Terms you accepted and the date and time you accepted it.

Please read these Terms before you accept. If you do not agree with them, do not start the course, and contact the person at your company who assigned it, or contact us using the details at the end.

Who these Terms cover

These Terms apply to everyone who takes a PLSIC course, including:

  • Crew members. Your PLSIC member company chose a course for you and paid for it. You reach the course through a link we email you, or a link plus a PIN. You do not need to create an account or pay anything yourself.
  • Guests. You bought a course yourself, by card, from our public course page.
  • Company owners. You run a PLSIC member company and you are taking a course yourself.

Whichever of these describes you, the same Terms apply, except where a section says otherwise.

1. You take the course yourself

When you take a PLSIC course you agree that:

  • You are taking the course personally. The name you type at the start is your own name, and typing it is your attestation that you, and only you, are the person doing the coursework and answering the questions.
  • You are at least 18 years old. PLSIC courses are for working adults in the parking lot striping trade. They are not directed to children.
  • You will do your own work. You will not let anyone else take the course, or any part of it, for you, and you will not take it for anyone else.

You also agree that we may communicate with you electronically about the course, and that electronic records and your typed-name acceptance are valid and enforceable to the same extent as paper records and handwritten signatures. This is your consent to do business electronically under the federal E-SIGN Act and applicable state electronic-transactions law.

2. How you reach the course, and no sharing

  • If your company assigned the course, your access comes from a personal link, or a link plus a PIN, that we sent for you. That link and PIN are yours. Do not forward them, share them, or let anyone else use them.
  • If you bought the course as a guest, your access is tied to your own purchase and sign-in. Do not share your sign-in.
  • Course content, including the questions and the answers, is confidential. Do not copy, post, share, or resell the questions or answers, and do not share your account, link, or PIN.

Sharing access or course content is a misuse of the course and can lead to the loss of your certificate and CE credit, as described in Section 6.

3. What we record, and why

To confirm that the person who earns a certificate is the person who did the work, and to keep the training and the credential trustworthy, we record information about how each course is taken. For each course we may record:

  • your sign-ins to the course;
  • each sitting (each time you work on the course), including when it started and when we last saw activity;
  • the internet (IP) address you connect from;
  • a short description of the device and web browser you use;
  • which cards (screens) of the course you visit;
  • your answers to the questions, and how long each answer takes;
  • the full name you type when you accept these Terms.

We use this information to deliver the course, to record your progress and result, to issue and support your certificate, to detect and investigate misuse, and to keep records required for continuing education (CE) credit.

Review flags. Some patterns can be a sign that a course was not taken honestly. For example: two sittings that overlap in time but come from different internet addresses; a course finished far faster than the material can reasonably be read and answered; or a typed name that does not match the person the course was assigned to. When we see a pattern like this, the sitting may be flagged for review. A flag is not a decision. A person reviews a flagged record before anything happens to a certificate, and you will not lose a certificate through an automated process alone. Flags may be reviewed by PLSIC and, in the limited form described in Section 5, by the company that assigned your course.

We describe the data we do NOT collect, and how we protect the more sensitive items, in Section 8 (Privacy) and in our Privacy Policy.

4. Certificates and CE credit

  • Passing. You earn a certificate, and any CE credit the course carries, when you score 70 percent or higher on the assessment.
  • Free retake after a fail. If you do not pass, you may retake the course at no additional cost. To keep the assessment fair, we may space out repeat attempts and change or reorder the questions.
  • Revocation. A certificate and its CE credit may be revoked if the course purchase is refunded (see Section 7); if a payment is disputed or charged back; or if we determine the course was taken through misconduct, such as account or link sharing, or someone other than the named person taking the course.
  • What revocation means. If a certificate is revoked, the certificate is no longer valid, and the CE credit it provided is removed from your record, including your Certified Parking Lot Striper (CPLS) record if the course counted toward CPLS. Revoking a course certificate does not by itself revoke a CPLS credential; whether removing the credit affects your CPLS standing is governed by the CPLS credential rules. Before we revoke a certificate for suspected misconduct, a person reviews the record.

5. What your company can see

If your PLSIC member company assigned and paid for your course, the company can see its own crew's training activity so it can manage the training it paid for. The company can see things like who was assigned a course, who started and finished, pass or fail results, and whether a record has been flagged for review.

The company does NOT see your internet (IP) address, your device or browser details, or the underlying technical records behind a flag. Those stay with PLSIC. Guests taking a course on their own are not part of any company's view.

6. Acceptable use

By taking a PLSIC course you agree that you will not:

  • let anyone else take the course, or any part of it, for you, or take it for anyone else;
  • share, forward, or sell your account, sign-in, course link, or PIN;
  • copy, share, post, or resell the course questions or answers; or
  • try to defeat, evade, or interfere with the records described in Section 3.

If you break these rules, we may suspend your access and revoke any certificate and CE credit, as described in Section 4.

7. Refunds

  • Company-paid courses. A course your company bought for you belongs to the company, not to you as the crew member. Only the company, through its owner or the person who manages its account, can request a refund. If the company refunds a course, the crew member loses access to that course, and any certificate or CE credit from it may be revoked.
  • Guest purchases. If you bought a course yourself as a guest, you may request a refund within 14 days of purchase, as long as you have not already earned the certificate for that course. Once you earn the certificate and its CE credit, the course has been delivered and is no longer refundable. Approved refunds go back to the card you paid with. If you dispute a charge or request a chargeback, we may revoke the certificate and CE credit for that course.

The refund windows and rules in this Section are PLSIC's current policy and may be updated as described in Section 10.

8. Privacy

What we do not collect. We do not collect your Social Security number, your date of birth, or a government ID to take a course. We do not use your camera or microphone to watch you, we do not record your keystrokes, and we do not track your location beyond the general internet address you connect from. We collect only what Section 3 lists.

How we protect the sensitive items. Your internet address and device details are used to deliver the course and to detect misuse. We keep them only as long as we reasonably need them for those purposes, and we do not share them with your company or sell them.

Your choices. You may ask us for a copy of the records we hold about your training, or ask us to delete them. We honor these requests as the law requires. One limit applies to everyone: records that make up your certificate and your CE credit, and the minimum information needed to prove they are valid, must be kept for as long as the certificate and CE credit are kept (see Section 9), so we may not be able to delete those while the credential is active. Depending on where you live, you may have additional privacy rights, including rights to access or delete personal information under state privacy laws such as the California Consumer Privacy Act; our Privacy Policy explains these rights and how to use them.

To make a privacy request, or to ask a question about these Terms, contact us at privacy@parkinglotstriping.org or at the address in the Contact section.

9. How long we keep records

  • Certificate and CE records. We keep your certificate, your course result, the version of these Terms you accepted, and the minimum information needed to prove your credential is valid for as long as the certificate or CE credit is valid, and for a period afterward to meet recordkeeping and audit obligations. Our current period is 7 years after the certificate or CE credit expires or is superseded.
  • Course-integrity records. The more detailed records in Section 3, such as your internet address, device details, per-card visits, and answer timing, are kept for a shorter period, currently 24 months after you complete or stop the course, and are then deleted or stripped of information that identifies you. We keep them longer only if we need them to resolve an open dispute, chargeback, or investigation.

10. Changes to these Terms

We may update these Terms. When we do, we change the version shown at the top. If we make a material change, we will ask you to read and accept the new version before you start your next course. The version you accepted, and the date you accepted it, stay on your record. Continuing to use a course after a change means these Terms, as changed, apply to that course.

Disclaimers

PLSIC courses are for education and professional development. Completing a course and earning CE credit does not guarantee any job, license, or outcome, and does not by itself satisfy any government licensing requirement. You are responsible for confirming that a course and its CE credit are accepted by any board or authority you rely on.

Governing law and disputes

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules. If you have a disagreement with us about these Terms or a course, contact us first at privacy@parkinglotstriping.org and we will work with you to resolve it within 30 days. If that does not settle it, any claim about these Terms or a PLSIC course must be brought in the state or federal courts located in Delaware, and you and PLSIC agree those courts may hear it. Nothing in this section takes away any consumer right that the law of the state where you live gives you and does not allow you to give up.

Contact

Parking Lot Striping Industry Council, a Delaware public benefit corporation operating from Michigan.

Email: privacy@parkinglotstriping.org. Email is the fastest way to reach us and the address we monitor for privacy requests.